Fast Facts about Heymarket Business Text Messaging

Many businesses are not sure how to get started with enabling text messaging with their customers. At Heymarket, we get common questions like: How many employees can view and answer customers questions? What happens when a customers calls that number? What are some examples of how other businesses use messaging with customers? We collected those … Continue reading Fast Facts about Heymarket Business Text Messaging

Getting the Message with Next Gen CRM

Mobile phones and messaging have dramatically changed how customers interact with businesses. With a stunning 98% open rate and, in some case, an 80% reply rate, companies and teams are rapidly deploying messaging solutions across the enterprise. Ultimately, the change is being driven by customers who increasingly prefer to message a business rather than email … Continue reading Getting the Message with Next Gen CRM

Text Messaging is Shaping the Future of Customer Expereinces

33voices is one of the leading online forums for learning about innovative solutions from startups and what motivated the people who work there. Jenna Abdou from 33voices was kind enough to interview our co-founder and CEO, Amit Kulkarni. They discussed how businesses are using messaging today, lessons learned from building a new product and company, and … Continue reading Text Messaging is Shaping the Future of Customer Expereinces