Customize Heymarket with CRM and Administrative Features

We’ve collected feedback from customers and have added a number of CRM and administrative features. Manage Custom Fields Custom fields are a great way to segment and organize your contacts. It’s as simple as tagging a contact. Businesses use custom fields to track sales stages, support status, and how valuable various customers are. As a … Continue reading Customize Heymarket with CRM and Administrative Features

Heymarket Business Text Messaging Available in Canada 🇨🇦

Since releasing Heymarket, a number of businesses in Canada have asked when the product will be available there. We’re excited to announce that Heymarket is now available in Canada! That means you can now sign up and get a new, Canadian phone number for your business. We can also port the SMS portion of your … Continue reading Heymarket Business Text Messaging Available in Canada 🇨🇦

Take Control of Business Text Messaging Conversations

Heymarket shared numbers and inboxes are a great way to have anyone on your team answer messages as they come in. We’ve learned that in many cases, especially customer support, it’s important to triage those messages as they come in. That helps connect the appropriate team member with each conversation. Assignments With the new assignments … Continue reading Take Control of Business Text Messaging Conversations

Shared Numbers and Inboxes Now Available with Heymarket

Most customer interactions involves a team working together to create a delightful experience. Whether it’s a support team resolving an issue or a sales team answering questions, sharing messages is critical to customer satisfaction. We’re excited to announce that shared numbers and inboxes are now available with Heymarket. As a team admin, you can create … Continue reading Shared Numbers and Inboxes Now Available with Heymarket

Announcing Business Text Messaging for Android

Shortly after Heymarket was first released, a number people with Android phones began asking for Heymarket support. To provide the best possible experience, we designed Heymarket from the ground-up for Android. That includes leveraging common Android gestures like long press, icons like the floating action bar, and of course material design. We’re excited that Heymarket … Continue reading Announcing Business Text Messaging for Android