Heymarket Says Hello to our Friends Up North 🇨🇦

Since releasing Heymarket, a number of businesses in Canada have asked when the product will be available there. We’re excited to announce that Heymarket is now available in Canada! That means you can now sign up and get a new, Canadian phone number for your business. We can also port the SMS portion of your … Continue reading Heymarket Says Hello to our Friends Up North 🇨🇦

Take Control of Chats with Assignments, Signatures, and Typing Indicators

Heymarket shared numbers and inboxes are a great way to have anyone on your team answer messages as they come in. We’ve learned that in many cases, especially customer support, it’s important to triage those messages as they come in. That helps connect the appropriate team member with each conversation. Assignments With the new assignments … Continue reading Take Control of Chats with Assignments, Signatures, and Typing Indicators

Announcing Shared Numbers and Inboxes for Your Team

Most customer interactions involves a team working together to create a delightful experience. Whether it’s a support team resolving an issue or a sales team answering questions, sharing messages is critical to customer satisfaction. We’re excited to announce that shared numbers and inboxes are now available with Heymarket. As a team admin, you can create … Continue reading Announcing Shared Numbers and Inboxes for Your Team

Announcing Heymarket for Android

Shortly after Heymarket was first released, a number people with Android phones began asking for Heymarket support. To provide the best possible experience, we designed Heymarket from the ground-up for Android. That includes leveraging common Android gestures like long press, icons like the floating action bar, and of course material design. We’re excited that Heymarket … Continue reading Announcing Heymarket for Android

Take Control of Your Heymarket Notifications with Do Not Disturb

We’ve heard from multiple businesses that they would like to control when message notifications from customers are received. This has become especially important with the holidays upon us. With Do Not Disturb, you can now control Heymarket notifications while at home, in a meeting, or traveling. You can disable them on a schedule (e.g., from … Continue reading Take Control of Your Heymarket Notifications with Do Not Disturb