Receive Text Messages from Google My Business

Google My Business is a great way to structure the information consumers see when searching for your business online. You can share information such as your location, hours of operation, and even allow them to place a call. We know from recent studies that consumers prefer messaging rather than calling businesses. With messaging, businesses can … Continue reading Receive Text Messages from Google My Business

Heymarket Says Hello to our Friends Up North 🇨🇦

Since releasing Heymarket, a number of businesses in Canada have asked when the product will be available there. We’re excited to announce that Heymarket is now available in Canada! That means you can now sign up and get a new, Canadian phone number for your business. We can also port the SMS portion of your … Continue reading Heymarket Says Hello to our Friends Up North 🇨🇦

On Demand Startup Scales Business with Text Messaging

Gidder is an on-demand personal errand service company based in Atlanta. Customers use Gidder to complete everyday errands such as dog walking, grocery shopping, and laundry at one consistent and affordable hourly rate. Their customers are primarily busy, suburban households and they contract vetted service providers to complete customer errands. Prior to using Heymarket, Gidder … Continue reading On Demand Startup Scales Business with Text Messaging

Take Control of Chats with Assignments, Signatures, and Typing Indicators

Heymarket shared numbers and inboxes are a great way to have anyone on your team answer messages as they come in. We’ve learned that in many cases, especially customer support, it’s important to triage those messages as they come in. That helps connect the appropriate team member with each conversation. Assignments With the new assignments … Continue reading Take Control of Chats with Assignments, Signatures, and Typing Indicators

Announcing Shared Numbers and Inboxes for Your Team

Most customer interactions involves a team working together to create a delightful experience. Whether it’s a support team resolving an issue or a sales team answering questions, sharing messages is critical to customer satisfaction. We’re excited to announce that shared numbers and inboxes are now available with Heymarket. As a team admin, you can create … Continue reading Announcing Shared Numbers and Inboxes for Your Team